Privacy Policy

Data Protection and Client Confidentiality

Introduction

Jun Jackson Counselling is committed to protecting your privacy and maintaining the confidentiality of your personal information. This privacy policy explains how we collect, use, and protect your information when you use our counselling services or visit our website.

Information We Collect

Personal Information

  • Name and contact details (email, phone number)
  • Information about your therapeutic needs and goals
  • Session notes and therapeutic records
  • Payment information for session fees

Website Information

  • Basic analytics data (page views, session duration)
  • Technical information (IP address, browser type)

How We Use Your Information

We use your personal information to:

  • Provide professional counselling services
  • Schedule and manage appointments
  • Maintain therapeutic records as required by professional standards
  • Process payments for sessions
  • Improve our services and website

Data Protection

We implement appropriate security measures to protect your personal information:

  • Secure storage of all client records
  • Limited access to information on a need-to-know basis

Confidentiality

All therapeutic communications are strictly confidential. Information will only be shared:

  • With your explicit written consent
  • When required by law (e.g., safeguarding concerns)
  • In rare circumstances where there is serious risk of harm

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to professional requirements)
  • Withdraw consent for data processing
  • Complain to the Information Commissioner's Office (ICO)

Data Retention

  • Therapeutic records: Retained for 7 years after last contact (professional requirement)
  • Website data: Retained for 2 years unless deleted sooner
  • Marketing data: Retained until you opt out

Contact Information

For any privacy-related questions or requests:

Email: hello@juntherapy.com Phone: 07440 364772

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Jun Jackson Counselling Professional Counselling Services Mottingham, London

This privacy policy complies with UK GDPR and Data Protection Act 2018 requirements.